Alfa Laval Shared Services Center
Alfa Laval is a leading global supplier of high-quality products in the areas of heat transfer, separation, and fluid handling. The company continuously strives to improve the efficiency and competitiveness of its customers across various industries worldwide.
Alfa Laval has been operating in Poland for over a hundred years and has offices in several locations across the country, including Kraków, Warsaw, Gdynia, and Łódź.
The Alfa Laval Shared Services Center was established in 2020 and provides business services within the Alfa Laval Group globally. We support three key areas: IT, HR, and Finance.
Address:
Alfa Laval Shared Services Center
PASCAL building, Przybyszewskiego 56, 30-128 Krakow
Global IT Center in Kraków
Our Global IT Center in Kraków was established in 2021 and provides both operational and development functions, employing top IT professionals.
The concept of the GITDC is a response to the demanding and dynamic situation in the area of human resources. By attracting talent from the Polish labor market, Alfa Laval is able to meet growing demands driven by the company’s rapid development and ongoing digitalization processes, using the latest technologies and modern ways of working.
Our goal is to deliver top IT talent in the following areas:
- Specialists and experts in the operation and development of enterprise-level IT infrastructure and solutions
- Developers, solution architects, and other professionals supporting the development of our systems and applications across various domains such as ERP, CRM, BI, Data Engineering, Integrations, AI, Process Automation and Robotics, Full Stack projects, and more
- Security and cybersecurity specialists and experts
- Other roles and functions supporting Alfa Laval’s needs in areas such as Agile methodology and the SAFe framework
See what our employees say about us!
I joined Alfa Laval in June 2021 as one of the first members of the Service Desk team in Kraków. At the beginning, we were an eight-person team supporting users in the EMEA region, while also collaborating with teams in the US and APAC. Today, we operate as a global Service Desk, and I serve as the Manager responsible for Europe.
What attracted me to Alfa Laval was its stability and strong reputation. It’s a company with a long history dating back to the 19th century. I was looking for a place that would offer both professional growth and job security — and I found both here. Although I initially had concerns about working in a large organization, I quickly felt like an integral part of the team.
From the very beginning, I appreciated the approach of other managers — open to new ideas, supportive of development, and providing space for learning and upskilling. I’ve progressed from a specialist role, through team leader, to my current position as Manager. At Alfa Laval, engagement and the desire to grow are truly valued.
Alfa Laval is a place where you can work with modern IT technologies, develop professionally, and have a real impact on how the team operates day to day. I would recommend this company to anyone looking for an environment where people, their ideas, and ambitions truly matter.
I feel I’m in the right place. I look to the future with optimism, ready for the next challenges on my career path at Alfa Laval.
Bartosz - Manager Service Desk
Global HR Shared Services Center
Our Global HR Shared Services Center is primarily focused on streamlining HR-related processes and ensuring efficient, effective, and comprehensive execution of human resources policies.
We support both Centers of Excellence and employees across the Alfa Laval Group in the following areas:
- Global support for compensation and benefits processes, such as salary reviews, compensation planning, and performance evaluation processes
- Global training administration, including end-to-end delivery of training programs, support for software tools (e.g. MBTI and 360), support for Alfa Laval’s Learning and Development system, and employee engagement surveys
- Support for our employees in the Central and Eastern Europe region in areas such as HR process administration, employee documentation, onboarding, benefits, and payroll
See what our employees say about us!
I’ve been part of the Alfa Laval team for over three years, and I currently work as a Talent & Learning Analyst. My role involves analyzing data related to performance reviews, career paths, and training activities. These insights help us understand the current state of employee development opportunities and identify areas for improvement in line with the organization’s growth strategy.
The recruitment process confirmed that Alfa Laval aligns with my personal values. Although I didn’t know the company at first, I took a chance — and it turned out to be a great decision.
From the beginning, I was impressed by the atmosphere — a mix of corporate structure and a relaxed, startup-like vibe. Alfa Laval offered me an environment where I could grow professionally while enjoying the stability that comes from the diversity of our products. My first impression of the office was very positive — I expected a large, noisy space, but instead found a calm, small organization at the time. I was especially intrigued by the idea of building a new HR department in Kraków — I saw huge potential in it.
What surprised me most was how much impact my work could have on global processes — something I didn’t expect coming from a regional team.
Alfa Laval is a place where new ideas are welcome, and every employee’s voice matters.
I recommend working here to anyone looking for challenges and eager to experience regular collaboration in an international environment.
Marta – Analityczka ds. Talentów i Rozwoju
Financial Shared Services Center in Kraków
The Financial Shared Services Center in Kraków supports our sales companies, shared service centers, and production units in the efficient execution of financial processes.
We deliver high-quality financial services in the following areas:
Purchase to Pay (PtP)
This area is responsible for comprehensive handling of supplier payables. Key processes include:
- Registration and verification of purchase invoices
- Execution of payments
- Supplier query management
- Reconciliation of balances and settlements
Order to Cash (OtC)
This area covers receivables and incoming payments. Key activities include:
- Processing bank statements
- Customer account reconciliation
- Management of incoming payments
Record to Report (RtR)
Focused on financial reporting and accounting. Main processes include:
- Support for accounting operations
- Financial reporting
- Collaboration with controllers, auditors, and the business
Master Data
Responsible for managing financial master data in our systems. Key tasks include:
- Creation and updates of customer and supplier data
- Ensuring data consistency and quality
- Supporting operational processes by maintaining accurate reference data
See what our employees say about us!
I’ve been part of the Alfa Laval team in Kraków for five years, currently working as a Global Finance Transformation Manager. I joined the company thanks to LinkedIn — the positive energy during the recruitment process and great feedback from engineer friends familiar with Alfa Laval’s products convinced me it was the right move.
I truly enjoy what I do — the greatest satisfaction comes from working with people. Their ideas, experience, and shared projects are a constant source of energy for me. The organization itself is a blend of competence, support, and a sense of humor — exactly what I look for in a professional environment.
Working in an international team allows me to view processes and challenges from multiple perspectives. It helps develop not only professional skills but also communication and cultural awareness. The Kraków office is cozy, with a Scandinavian vibe — it brings a real sense of hygge, where after lunch you dream of a short nap on the comfy couches… luckily, great coffee saves the day!
And the future? I’m looking forward to new challenges within Alfa Laval’s global structures. Because when the place you’re in inspires you — you naturally move forward, with a smile, energy, and a clear plan.
Maria – Managerka ds. Globalnej Transformacji Finansów